First time installing Ignyq on Windows?
What you'll see
When you double-click the Ignyq installer for the first time, Windows SmartScreen displays a dialog titled "Windows protected your PC" with a small "More info" link.
This warning does not mean Ignyq contains malware. It means SmartScreen hasn't yet recognized our publisher signature because our certificate is new. Microsoft requires every new software publisher to build "reputation" through download volume before the warning disappears, regardless of whether the binary is signed.
Three clicks to install
Click "More info"
The small text link appears below the warning headline. This expands the dialog to reveal publisher information.
Verify the publisher
You should see Publisher: Ignyq Inc. If it says anything else, close the dialog and re-download from ignyq.co/download.
Click "Run anyway"
A new "Run anyway" button appears at the bottom of the dialog. Click it to start the installer. You only do this once per version.
Why a signed installer still shows a warning
Microsoft SmartScreen uses a reputation system to flag unfamiliar publishers, even when their software is properly signed. New publishers — including Ignyq — need to accumulate download volume before SmartScreen treats them as known and trustworthy.
We chose an Organization Validation (OV) code-signing certificate from SSL.com rather than the more expensive Extended Validation (EV) variant. OV is the standard choice for independent software publishers and lets us keep our prices honest. EV would skip the reputation-building period but at a meaningful cost we'd have to pass on.
Once enough Windows users install Ignyq, the warning disappears automatically — for everyone, on every future build. Until then, the "Run anyway" path is the standard for new signed software.
If Windows 11 blocks it with “Smart App Control”
A small number of Windows 11 PCs have a stricter feature called Smart App Control (SAC) turned on — it’s enabled only on some clean Windows 11 installs. Unlike the SmartScreen warning above, SAC has no “Run anyway” button: it blocks brand-new apps until Microsoft’s cloud service has built reputation for that exact signed build.
This is a reputation-timing issue, not a sign that Ignyq is unsafe. Every Ignyq build is code-signed by IGNYQ, INC. via SSL.com and timestamped. As downloads accumulate, Microsoft recognizes the signature and the block clears automatically — for everyone, on future builds. (We also submit each signed release to Microsoft for analysis to speed this up.)
If Smart App Control blocks Ignyq and you need it right away:
- Wait a short period and re-download — reputation for a new release typically builds within days; or
- On your own PC, turn Smart App Control off: Settings → Privacy & security → Windows Security → App & browser control → Smart App Control → Off. Microsoft makes this a one-way change by design — only do it on a device you control.
Most Windows users never see Smart App Control — it’s off by default on upgraded machines and on the majority of PCs.
Verify our signature yourself (advanced)
If you'd like to confirm the installer is genuinely signed by Ignyq Inc. before running it:
- Right-click the downloaded installer file (e.g.,
Ignyq-1.0.0-x64-Setup.exe). - Choose Properties → Digital Signatures tab.
- You should see a signature from Ignyq Inc. (issued by SSL.com).
- Click Details → View Certificate to inspect the full certificate chain.
- Confirm the SHA-256 hash of the file matches the value published on our download page.
Need help?
If the installer fails, the warning won't dismiss, or you're unsure whether the file you downloaded is genuine — we're here. Email support@ignyq.co and we'll respond within one business day.
Include the following if you can:
- Your Windows version (e.g., Windows 11 Home 24H2)
- The exact filename you downloaded
- A screenshot of the warning you're seeing